Support

Get Help

Quick answers below. Anything else, send us an email and a real human gets back to you.

Email support

Hit us at [email protected] — include your account email and what you were trying to do.

How do I enrol in a course?
Open a course page from the catalog and click Enrol. Free courses unlock instantly. Paid courses route through Stripe and give you access as soon as the payment clears.
Where do my certificates live?
Earned certificates are on your dashboard. Each certificate has a verifiable public page anyone can scan to confirm it’s real.
How do I become an instructor?
Apply via the instructor application. An admin reviews each one — usually within a few business days.
Can I get a refund?
Yes — full refunds within 14 days of purchase per our Terms of Service. Email [email protected] with your enrolment details. Refunds beyond 14 days are at the academy’s discretion.
I didn't get my verification email.
Check spam first. If it’s not there, sign in and request a new one from the verification page, or email us.
My course content isn't loading / video won't play.
Try a hard refresh (Cmd/Ctrl-Shift-R). If it still misbehaves, send the course slug + your browser to [email protected] and we’ll dig in.

Can’t find your answer? [email protected]